.page-faq {
  --faq-gap: clamp(18px, 3.4vw, 40px);
  --faq-radius: 14px;
  --faq-panel-line: rgba(185, 194, 201, 0.14);
  --faq-gold-line: rgba(201, 162, 39, 0.3);
  padding-bottom: clamp(48px, 8vw, 96px);
}

/* 面包屑 -------------------------------------------------- */
.page-faq .breadcrumb {
  padding-top: clamp(14px, 2.6vw, 26px);
}

.page-faq .breadcrumb__list {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  align-items: center;
  list-style: none;
  margin: 0;
  padding: 0;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--silver-400);
}

.page-faq .breadcrumb__list > li + li::before {
  content: "/";
  margin-right: 6px;
  color: rgba(185, 194, 201, 0.4);
}

.page-faq .breadcrumb__link {
  color: var(--silver-400);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color 200ms var(--ease-crisp), border-color 200ms var(--ease-crisp);
}

.page-faq .breadcrumb__link:hover,
.page-faq .breadcrumb__link:focus-visible {
  color: var(--gold-300);
  border-bottom-color: var(--faq-gold-line);
}

.page-faq .breadcrumb__current {
  color: var(--gold-500);
}

/* 首屏 ---------------------------------------------------- */
.page-faq .faq-head {
  position: relative;
  padding: clamp(26px, 4.5vw, 52px) 0 clamp(30px, 5vw, 58px);
  overflow: hidden;
}

.page-faq .faq-head::before {
  content: "";
  position: absolute;
  inset: -30% -12% 26% 34%;
  background: radial-gradient(circle at 58% 42%, rgba(201, 162, 39, 0.15), transparent 64%);
  pointer-events: none;
}

.page-faq .faq-head::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, var(--faq-gold-line) 22%, var(--faq-gold-line) 78%, transparent);
  pointer-events: none;
}

.page-faq .faq-head__grid {
  position: relative;
  display: grid;
  gap: var(--faq-gap);
}

.page-faq .faq-head__intro {
  display: grid;
  gap: 14px;
  align-content: start;
}

.page-faq .faq-head h1 {
  font-family: var(--font-head);
  font-size: clamp(30px, 5.4vw, 54px);
  font-weight: 700;
  line-height: 1.16;
  letter-spacing: 0.02em;
  color: var(--silver-100);
  margin: 0;
  max-width: 15em;
}

.page-faq .faq-head .lede {
  max-width: 36em;
  margin: 0;
  color: var(--silver-400);
  font-size: clamp(15px, 1.5vw, 17px);
  line-height: 1.85;
}

.page-faq .faq-head__figure {
  position: relative;
  margin: 0;
  align-self: end;
}

.page-faq .faq-head__figure::before {
  content: "";
  position: absolute;
  inset: -8px -8px 14px 14px;
  border: 1px solid var(--faq-gold-line);
  border-radius: calc(var(--faq-radius) + 6px);
  pointer-events: none;
  z-index: 0;
}

.page-faq .faq-head__figure img {
  position: relative;
  z-index: 1;
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 4 / 3;
  object-fit: cover;
  border-radius: var(--faq-radius);
  border: 1px solid var(--line-soft);
}

@media (min-width: 900px) {
  .page-faq .faq-head__grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    column-gap: clamp(32px, 5vw, 68px);
    align-items: end;
  }
}

/* 章节编号与标题通用 -------------------------------------- */
.page-faq .chapter__no {
  display: block;
  font-family: var(--font-mono);
  font-size: clamp(19px, 2.3vw, 26px);
  font-weight: 500;
  letter-spacing: 0.06em;
  line-height: 1;
  color: var(--gold-500);
  margin: 0 0 10px;
}

.page-faq .chapter__title {
  font-family: var(--font-head);
  font-size: clamp(21px, 3vw, 30px);
  font-weight: 600;
  line-height: 1.36;
  letter-spacing: 0.02em;
  color: var(--silver-100);
  margin: 0 0 10px;
}

.page-faq .chapter__lede {
  max-width: 42em;
  margin: 0;
  color: var(--silver-400);
  font-size: clamp(15px, 1.5vw, 16px);
  line-height: 1.85;
}

/* 三步流程 ------------------------------------------------ */
.page-faq .faq-steps {
  padding: clamp(34px, 6vw, 68px) 0 clamp(28px, 4vw, 46px);
}

.page-faq .faq-steps__grid {
  display: grid;
  gap: clamp(6px, 2vw, 18px);
}

@media (min-width: 900px) {
  .page-faq .faq-steps__grid {
    grid-template-columns: 108px minmax(0, 1fr);
    column-gap: clamp(22px, 3.6vw, 52px);
  }
}

.page-faq .step-flow {
  list-style: none;
  margin: clamp(22px, 3.4vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: clamp(14px, 2.2vw, 22px);
  counter-reset: none;
}

@media (min-width: 820px) {
  .page-faq .step-flow {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    position: relative;
  }

  .page-faq .step-flow::before {
    content: "";
    position: absolute;
    top: 42px;
    left: 10%;
    right: 10%;
    height: 1px;
    background: linear-gradient(90deg, transparent, var(--faq-gold-line) 14%, var(--faq-gold-line) 86%, transparent);
    z-index: 0;
    pointer-events: none;
  }
}

.page-faq .step-flow__item {
  position: relative;
  z-index: 1;
  background: linear-gradient(158deg, rgba(20, 56, 77, 0.9), rgba(7, 26, 43, 0.96));
  border: 1px solid var(--line-soft);
  border-radius: var(--faq-radius);
  padding: clamp(20px, 2.8vw, 28px);
  box-shadow: var(--shadow-deep);
  transition: border-color 240ms var(--ease-crisp), transform 240ms var(--ease-crisp);
}

.page-faq .step-flow__item::after {
  content: "";
  position: absolute;
  right: 0;
  bottom: 0;
  width: 28px;
  height: 28px;
  background: linear-gradient(135deg, transparent 47%, var(--faq-gold-line) 50%);
  pointer-events: none;
}

.page-faq .step-flow__item:hover {
  border-color: var(--faq-gold-line);
  transform: translateY(-2px);
}

.page-faq .step-flow__no {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 46px;
  height: 46px;
  border-radius: 50%;
  background: var(--ink-950);
  border: 1px solid var(--faq-gold-line);
  color: var(--gold-300);
  font-family: var(--font-mono);
  font-size: 15px;
  font-weight: 500;
  letter-spacing: 0.04em;
  margin-bottom: 16px;
}

.page-faq .step-flow__title {
  font-family: var(--font-head);
  font-size: clamp(18px, 2vw, 21px);
  font-weight: 600;
  letter-spacing: 0.02em;
  color: var(--silver-100);
  margin: 0 0 10px;
}

.page-faq .step-flow__desc {
  margin: 0;
  color: var(--silver-400);
  font-size: clamp(14px, 1.4vw, 15.5px);
  line-height: 1.85;
}

/* 检索提示横幅 -------------------------------------------- */
.page-faq .faq-band {
  display: grid;
  gap: 0;
  margin: clamp(30px, 5vw, 56px) auto;
  width: min(1320px, 100% - 2 * clamp(16px, 4vw, 40px));
  border-radius: var(--faq-radius);
  overflow: hidden;
  border: 1px solid var(--line-soft);
  background: linear-gradient(120deg, rgba(13, 43, 63, 0.9), rgba(7, 26, 43, 0.96));
}

.page-faq .faq-band__img {
  display: block;
  width: 100%;
  height: 100%;
  min-height: 180px;
  object-fit: cover;
  opacity: 0.72;
}

.page-faq .faq-band__copy {
  display: grid;
  gap: 12px;
  align-content: center;
  padding: clamp(22px, 3.6vw, 38px);
}

.page-faq .faq-band__copy p {
  margin: 0;
  color: var(--silver-400);
  font-size: clamp(14.5px, 1.5vw, 16px);
  line-height: 1.85;
  max-width: 34em;
}

.page-faq .faq-band__copy .btn {
  justify-self: start;
}

@media (min-width: 780px) {
  .page-faq .faq-band {
    grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr);
  }
}

/* 问答区整体布局 ------------------------------------------ */
.page-faq .faq-layout {
  display: grid;
  gap: clamp(24px, 3.6vw, 44px);
}

@media (min-width: 1180px) {
  .page-faq .faq-layout {
    grid-template-columns: minmax(0, 1fr) 236px;
    align-items: start;
  }
}

.page-faq .faq-rail {
  display: none;
}

@media (min-width: 1180px) {
  .page-faq .faq-rail {
    display: block;
    position: sticky;
    top: 104px;
    padding: 20px 16px;
    border-radius: var(--faq-radius);
  }
}

.page-faq .faq-rail .eyebrow {
  margin: 0 0 12px;
  padding-left: 12px;
}

.page-faq .side-index__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 2px;
}

.page-faq .side-index__link {
  display: block;
  padding: 10px 12px;
  border-radius: 10px;
  border-left: 2px solid transparent;
  color: var(--silver-400);
  font-size: 14px;
  text-decoration: none;
  transition: color 200ms var(--ease-crisp), background-color 200ms var(--ease-crisp), border-color 200ms var(--ease-crisp);
}

.page-faq .side-index__link:hover,
.page-faq .side-index__link:focus-visible {
  color: var(--silver-100);
  background: rgba(201, 162, 39, 0.08);
}

.page-faq .side-index__link.is-active {
  color: var(--gold-300);
  border-left-color: var(--gold-500);
  background: rgba(201, 162, 39, 0.13);
}

/* 问答分类 ------------------------------------------------ */
.page-faq .faq-cat {
  padding-top: clamp(30px, 4.6vw, 52px);
  scroll-margin-top: 104px;
}

.page-faq .faq-cat:first-child {
  padding-top: 0;
}

.page-faq .faq-cat__head {
  display: block;
  max-width: 46em;
  margin-bottom: clamp(18px, 2.6vw, 28px);
  padding-left: clamp(14px, 2vw, 22px);
  border-left: 2px solid var(--faq-gold-line);
}

.page-faq .faq-cat__list {
  display: grid;
  gap: 10px;
}

.page-faq .faq-cat__jump {
  margin: 16px 0 0;
}

/* 可展开条目 ---------------------------------------------- */
.page-faq .disclosure {
  border: 1px solid var(--line-soft);
  border-radius: var(--faq-radius);
  background: rgba(13, 43, 63, 0.5);
  backdrop-filter: blur(6px);
  overflow: hidden;
  transition: border-color 220ms var(--ease-crisp), background-color 220ms var(--ease-crisp);
}

.page-faq .disclosure:hover {
  border-color: rgba(201, 162, 39, 0.22);
}

.page-faq .disclosure:has(.disclosure__panel[data-open="true"]),
.page-faq .disclosure.is-open {
  border-color: var(--faq-gold-line);
  background: rgba(20, 56, 77, 0.86);
}

.page-faq .disclosure__trigger {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) 18px;
  align-items: center;
  gap: clamp(12px, 2vw, 20px);
  width: 100%;
  min-height: 44px;
  padding: clamp(15px, 2.2vw, 20px) clamp(16px, 2.4vw, 24px);
  margin: 0;
  border: 0;
  background: none;
  color: var(--silver-100);
  font-family: var(--font-body);
  font-size: clamp(15px, 1.55vw, 16.5px);
  font-weight: 500;
  line-height: 1.6;
  text-align: left;
  cursor: pointer;
  transition: color 200ms var(--ease-crisp);
}

.page-faq .disclosure__trigger:hover {
  color: var(--gold-300);
}

.page-faq .disclosure__trigger:focus-visible {
  outline: 2px solid var(--gold-300);
  outline-offset: -3px;
}

.page-faq .disclosure__no {
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 500;
  letter-spacing: 0.06em;
  color: var(--silver-400);
  transition: color 220ms var(--ease-crisp);
}

.page-faq .disclosure:has(.disclosure__panel[data-open="true"]) .disclosure__no,
.page-faq .disclosure.is-open .disclosure__no {
  color: var(--gold-500);
}

.page-faq .disclosure__label {
  min-width: 0;
}

.page-faq .disclosure__icon {
  position: relative;
  width: 16px;
  height: 16px;
  justify-self: end;
  color: inherit;
  transition: color 220ms var(--ease-crisp);
}

.page-faq .disclosure__icon::before,
.page-faq .disclosure__icon::after {
  content: "";
  position: absolute;
  background: currentColor;
  transition: transform 260ms var(--ease-crisp), opacity 260ms var(--ease-crisp);
}

.page-faq .disclosure__icon::before {
  left: 0;
  right: 0;
  top: 50%;
  height: 1.5px;
  transform: translateY(-50%);
}

.page-faq .disclosure__icon::after {
  top: 0;
  bottom: 0;
  left: 50%;
  width: 1.5px;
  transform: translateX(-50%);
}

.page-faq .disclosure:has(.disclosure__panel[data-open="true"]) .disclosure__icon,
.page-faq .disclosure.is-open .disclosure__icon {
  color: var(--gold-300);
}

.page-faq .disclosure:has(.disclosure__panel[data-open="true"]) .disclosure__icon::after,
.page-faq .disclosure.is-open .disclosure__icon::after {
  transform: translateX(-50%) rotate(90deg);
  opacity: 0;
}

.page-faq .disclosure__panel {
  display: grid;
  grid-template-rows: 1fr;
  transition: grid-template-rows 260ms var(--ease-crisp);
}

.page-faq .disclosure__panel[data-open="false"] {
  grid-template-rows: 0fr;
}

.page-faq .disclosure__inner {
  min-height: 0;
  overflow: hidden;
}

.page-faq .disclosure__body {
  padding: 0 clamp(16px, 2.4vw, 24px) clamp(18px, 2.4vw, 24px) clamp(30px, 3.6vw, 46px);
  color: var(--silver-400);
  font-size: clamp(14.5px, 1.5vw, 16px);
  line-height: 1.9;
}

.page-faq .disclosure__body p {
  margin: 0 0 12px;
}

.page-faq .disclosure__body p:last-child {
  margin-bottom: 0;
}

@media (max-width: 560px) {
  .page-faq .disclosure__body {
    padding-left: clamp(16px, 2.4vw, 24px);
  }
}

/* 转人工区块 ---------------------------------------------- */
.page-faq .faq-help {
  margin-top: clamp(38px, 5.6vw, 68px);
  padding: clamp(24px, 4vw, 44px);
  border-radius: var(--faq-radius);
  border: 1px solid rgba(140, 28, 43, 0.42);
  background:
    radial-gradient(circle at 88% 8%, rgba(140, 28, 43, 0.32), transparent 58%),
    linear-gradient(150deg, rgba(20, 56, 77, 0.9), rgba(7, 26, 43, 0.97));
  scroll-margin-top: 104px;
}

.page-faq .faq-help__head {
  max-width: 46em;
  margin-bottom: clamp(22px, 3vw, 32px);
}

.page-faq .faq-help__head .chapter__no {
  color: var(--gold-500);
}

.page-faq .faq-help__grid {
  display: grid;
  gap: clamp(20px, 3vw, 36px);
}

@media (min-width: 860px) {
  .page-faq .faq-help__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    align-items: start;
  }
}

.page-faq .faq-help__panel {
  padding: clamp(18px, 2.6vw, 26px);
  border-radius: var(--faq-radius);
  border-color: rgba(140, 28, 43, 0.38);
}

.page-faq .faq-help__panel-title {
  font-family: var(--font-head);
  font-size: clamp(16px, 1.8vw, 18px);
  font-weight: 600;
  letter-spacing: 0.02em;
  color: var(--silver-100);
  margin: 0 0 14px;
}

.page-faq .faq-help__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-help__list li {
  position: relative;
  padding-left: 20px;
  color: var(--silver-400);
  font-size: clamp(14.5px, 1.45vw, 15.5px);
  line-height: 1.75;
}

.page-faq .faq-help__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.72em;
  width: 10px;
  height: 1px;
  background: var(--gold-500);
}

.page-faq .faq-help__contact {
  display: grid;
  gap: clamp(18px, 2.6vw, 26px);
}

.page-faq .faq-help__facts {
  display: grid;
  gap: 0;
  margin: 0;
}

.page-faq .faq-help__fact {
  display: grid;
  grid-template-columns: 88px minmax(0, 1fr);
  gap: 12px;
  align-items: baseline;
  padding: 11px 0;
  border-bottom: 1px solid var(--faq-panel-line);
}

.page-faq .faq-help__fact:first-child {
  border-top: 1px solid var(--faq-panel-line);
}

.page-faq .faq-help__fact dt {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--silver-400);
}

.page-faq .faq-help__fact dd {
  margin: 0;
  color: var(--silver-100);
  font-family: var(--font-mono);
  font-size: clamp(13.5px, 1.4vw, 15px);
  letter-spacing: 0.01em;
  word-break: break-word;
}

.page-faq .faq-help__fact dd a {
  color: var(--gold-300);
  text-decoration: none;
  border-bottom: 1px solid var(--faq-gold-line);
  transition: color 200ms var(--ease-crisp), border-color 200ms var(--ease-crisp);
}

.page-faq .faq-help__fact dd a:hover,
.page-faq .faq-help__fact dd a:focus-visible {
  color: var(--silver-100);
  border-bottom-color: var(--silver-100);
}

.page-faq .faq-help__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step-flow__item,
  .page-faq .disclosure,
  .page-faq .disclosure__icon::before,
  .page-faq .disclosure__icon::after,
  .page-faq .side-index__link {
    transition: none;
  }

  .page-faq .step-flow__item:hover {
    transform: none;
  }
}